FAQ's

  • General Question
Once your order is placed, you’ll receive a confirmation email within a few minutes. It will include your order number, item details, and shipping info. If you don’t see it, be sure to check your spam or promotions folder — and feel free to reach out if you need help!
We accept all major credit cards and PayPal.
You can enter your discount code at checkout in the “Promo Code” or “Gift Card” box before completing your order. Once applied, you’ll see the updated total instantly. If the code doesn’t work, double-check the spelling or reach out — we’re happy to help.
Simply browse our collections, select your piece, choose any options (like size or personalization), and click “Add to Cart.” When you’re ready, head to checkout to enter your shipping and payment details. You’ll receive a confirmation email once your order is placed.
We begin processing orders right away to ensure fast shipping, so we’re unable to make changes or cancellations once an order is placed. Please double-check all details before checking out — and feel free to reach out if you have any questions prior to ordering!
To keep your pieces looking their best, we recommend storing them in a cool, dry place and avoiding contact with water, lotions, and perfumes. Gently clean with a soft cloth to remove dirt or oils. For added longevity, store each piece separately to avoid scratches. With proper care, your jewelry will shine for years to come.
Once an order is placed, we immediately begin processing and preparing it for shipment, so we are unable to change the shipping address. Please double-check your details before completing your order. If you notice an error right away, feel free to contact us, and we’ll do our best to assist!